Support Assistant

Position:

• 5 days a week - Office based
• Full time or flexible hours considered

Role Split: Support Assistant to Rural/Professional and Residential Agency Departments

Key Skills:

• Proactive
• Well organised and ability to multi-task
• Good time management and prioritisation
• Good communication skills-written &verbal
• To be able to take responsibility and, act on own initiative when needed
• IT literate and competent with Microsoft Office
• Team player

Job Description:

• Support to Richard Greasby - Head of Rural & Professional Department
• Helping in the production of valuation reports (following training)
• Client Support
• Departmental administration

Role Detail:

Property Valuation Reports

• Drafting Terms of engagement papers and arranging inspections
• Accompanying Richard Greasby on property inspections and making inspection notes
• Conducting research on subject property (e.g. land registry titles, planning, flooding, rights of way etc) or managing through online services
• Assistance in the drafting of the report and appendices
• Gathering and analysis of comparables
• Pulling reports together and ensuring RICS compliance

Client Support

To support Richard Greasby in the delivery of other client services-ad hoc and diverse- this could include liaising with clients and their staff, tenants or other advisors, research on technical areas, and assistance with land and farm sales (including viewings).

Departmental Admin

• Making of appointments, meetings, lunches, seminars etc using Outlook/ Teams etc
• Production of Valuations, producing Tenancy Agreements/Licences, Terms of Business, Letters, Emails and Invoices etc.
• Answering phones (for the Rural Department and office as a whole) photocopying, scanning, printing and managing a tidy & efficient office environment.
• File opening - including new files, COi, AML, Alto update, Fee Pipeline entry
• Manual and electronic filing for Rural Department.
• Timesheet management
• Drafting Fees
• Develop a working knowledge of Promap(mapping software)
• Add/manage Alto contacts and associated GDPR compliance
• To support the departments IT needs through our providers "OurlT"
• Completion and submission of RICS/CAAV surveys and submissions

Support Assistant to Residential Agency Department

Role Detail:

• Answering telephones
• Booking in viewings
• Taking messages
• Assisting with Market Appraisal preparation
• Drafting commission fees
• Department Admin
• Specific Admin support to Sam Butler(Snr Partner)including emails, updating contact database, valuation/appraisal support